Knowledge Manager - WildlifeLast year, WWF launched a new strategy that harnesses the strengths of the WWF network in a shared vision, focussing on six major goals - water, wildlife, the ocean, climate and energy, forests, and food – and three key drivers of environmental problems – markets, finance and governance.
In support of this strategy WWF undertook a redesign of its international secretariat that will further unite WWF offices and its near 6,400 staff around the world. This will help WWF to build stronger partnerships across the world with government, business, civil society and individuals. Together, we will deliver on WWF’s ambitious goals.
We are recruiting the role of Knowledge Manager - Wildlife for our International Secretariat to help us achieve our new ambitious goals, and build a future where people live in harmony with nature.
Location:Flexible Internationally (open for mutual discussion)
The Role:Promote and establish a ‘learning organisation’ – that improves the problem solving capacity of the organization through better access to knowledge and expertise.
- Develop a ‘centre of expertise for knowledge’ - connecting people to both find and share knowledge and experiences within and across Practices.
- Organise frequent and structured interaction within and across Practices to ensure effective cross-cutting knowledge development, capture and transfer; sharing of lessons; identifying synergies and potential innovative solutions (close link to Deputies and Innovation function).
- Identify, capture and share emerging trends (internal/external) - working with Practice Teams, Focal Points, Global and Regional Expertise and partners.
- Work with the communications manager to map out the information needs of internal and external user groups and synthesize new information into formats that are meaningful and useful to them.
- Ensure up-to-date and accurate information used by the network and beyond around key Practice issues.
- Build and maintain ’virtual community of practice’ where people connect, share and learn knowledge. Adapt a peer-reviewed approach to collation and synthesis of existing knowledge and information resources from across the network and other initiatives in order to drive a culture of continuous improvement – using online platforms, collaboration and communication tools.
- Working closely with Focal Points & other Practice members, develop processes and tools to effectively capture lessons from the ‘field’ in order to inform decisions based on new knowledge as well share stories and successes for communications and fundraising purposes.
- Map existing knowledge content/expertise and identify gaps - Analyse the different ways in which users across the Practice’s sphere of influence access information, understand and retain knowledge and own the concept and ideas expressed and develop a KM strategy to maintain and scale-up the use of up-to-date knowledge content and fill gaps where necessary.
- Provide linkages between innovative and scientific research and the tacit knowledge of different user groups in order to influence change and realize Practice goal and outcomes.
- Deliver an effective on-going learning strategy - that ensures lessons are shared and learned – through training, TED-like events on emerging topics/trends, external/internal speakers and mentoring or peer-to-peer arrangements.
- Define KM user needs (internal/external) - that guides development of a KM and learning platform. Working with the Communications Manager, adapt an approach of integrating the views of prospective knowledge users into the development of products and embed a culture of testing materials within the Practice.
- Establish a KM ‘heartbeat’ in collaboration with other Practice KM Managers resulting in regular interaction with all Practice members.
- Work with the Communications Manager to customize high-quality knowledge products targeted at a range of information users through optimal formats and distribution channels most suitable to different user groups (blogs, audio-visual, social media, publications etc.).
- Working with the Communications Manager, strengthen the credibility of WWF on wildlife issues and timely response to requests for information by ensuring the data and information used on wildlife topics are up-to-date, and consistently used across all network offices, including through the development and roll-out of a global ‘fact bank’ for wildlife content.
- Working with Communications Manager, maintain the core Wildlife pages on panda.org so they are factually accurate and up-to-date.
- Support network fundraising for priority wildlife practice work through the sharing of relevant and inspiring stories of our impact and reach, and by driving and tracking a pipeline of funding proposals (working with Communications Manager and Deputies).
- Additional duties and responsibilities as required by the Practice Leader
Required Qualifications, Skills and Competencies:
- University degree in relevant Practice content areas or equivalent experience.
- Proven experience in harnessing knowledge/research and promoting conservation learning.
- Experience of working in an international and complex, decentralized organisation.
- Prior experience of knowledge management practices that support global conservation strategies.
- A strong team player, with ability to communicate and influence at many levels including senior management.
- Passion for continuous learning and seeking out knowledge.
- Fluency in English - other language/s an asset.
- Diplomatic and approachable communication style, with the ability to cultivate enthusiasm and interest in subject matter and engage at all levels.
- Ability to facilitate group discussions/debates.
- Probing questioning skills, to push the limits of current thinking and spark debate.
- Demonstrate empathy and emotional intellect to engage with a broad variety of people and cultures and connect people.
- Passion for conservation.
- Adheres to WWF’s values, which are: Knowledgeable, Optimistic, Determined and Engaging.
How to apply?
Upload your covering letter and CV on LinkedIn as one file. We will not accept applications without CV and Covering Letter.
Work permit restrictions may apply.
Deadline for applications: 12th May 2017
WWF is an equal opportunity employer and committed to having a diverse workforce.