Director, Program Quality- Africa Country Offices

Posted on 22 April 2021

Location: Nairobi, Kenya
Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.
All around the world, people are waking up to the deepening crisis of nature loss. A growing realization that nature is our life-support system. And that nobody will be spared from the impacts of its loss. Here at WWF, we are helping to tackle this enormous global challenge.
Our people come from hugely diverse backgrounds and with a variety of expertise, ranging from HR and finance to advocacy and conservation science. We welcome applications from anyone who believes they can help us create a better future for people and wildlife.

What we do
We are an independent conservation organization, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, we are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, we seek to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.

We are recruiting the role of  Director Program Quality, Africa Country Offices for our International Secretariat to help us achieve our ambitious goals, and build a future where people live in harmony with nature.
Location: WWF International in Nairobi, Kenya. 
Work percentage: 100%
Contract type: Open ended contract 

Mission of the Department:
Responsible for the development and scalability of high quality, innovative programs, working  closely with the Africa Country Offices in an enabling role, and with relevant department heads  at the global level to ensure program quality and compliance. 
Major Functions: 
The Director, Program Quality monitors the quality of the implementation of those programs  and  builds  the  delivery  of  appropriate  monitoring,  evaluation,  accountability  and  learning  systems;  and  supports  regional  fundraising  to  strengthen  the  growth  of  country  offices.  Working  as  a  collaborative  team  member  within  the WWF  International  Regional  Africa’s  Regional Management Team (RMT), the role ensures quality program delivery against WWF’s  Global Goals on preventing species extinctions, habitat loss and reducing human footprint on  the planet’s natural resources 
Major Duties and Responsibilities   
●    In close collaboration with the Conservation Impact Director Africa, provide leadership,  direction and capacity to support conservation program quality, monitoring & evaluation  and  risk  mitigation  in  Africa  to  reinforce  the  WWF  Global  Network  Performance,  Accountability Framework and Impact Monitoring 
●    Support  Africa  Country Offices to  ensure risk-related  processes relating  to  Program  Quality:  including  screening,  documentation,  monitoring  and  mitigation  are  built  into  projects  and  programs  (e.g.  Risk  Registers,  CQC  compliance,  ESSF,  Grievance  mechanisms); 
●    In collaboration with the Head, Quality Assurance - Africa, ensure program screening  mechanisms are in place at the country level for strategic, quality and risk checks in  project  development  and  that  approvals  processes,  and  escalation  protocols  are  followed as needed for high risk projects; 
●    Strengthen program guidance and support for Africa Country Offices to hit ambitious  internal targets in key areas in the Network Performance Overview, including carbon  emissions, energy consumption, plastics, paper and other policy approaches to reducing  WWF operational impact on environment; 
●    Work with the Conservation Impact Director Africa, to develop and implement tracking  mechanisms to  demonstrate  progress  towards  regional  strategy  delivery  and Global  Goals. 
●    Develop    capacity    assessments,    support    training    and    regional    cross-learning  opportunities to improve conservation-related data collection, analysis and publication  to  feed  into  evidence-based  conservation  in  the  region;  in  collaboration  with  the  Practices,  Organisational  Development  and  People  &  Culture  teams,  as  and  when  required. 
●    In collaboration with the Head, Policy and Partnership, develop strategic partnerships  and networks to secure large/multi-country Public Sector Partnerships funding for priority  programmes; Oversee and support regional fundraising initiatives (including bilateral  and multilateral public sector partners, major gift donors, foundations, corporates). 
●    Monitor and provide regular updates to Regional and Country Office leadership on global  and regional initiatives related to risk, monitoring and evaluation and ensure Regional  and Country Office senior management is informed of best practice and changes; 
●    Support  the  Regional  Director  Africa,  and  Executive  Director  Finance  &  Quality  Assurance to embed a quality assurance culture within the country offices and establish  the department as a centre of excellence across Africa. 
●    Liaise closely with the Director, Programme Quality- Asia Pacific to share best practices,  knowledge and key trends and indicators. 
●    Performs other duties as requested by the Regional Director- Africa Country Offices.  
Required Qualifications           
●    Minimum of a research-based Masters Degree in a conservation-related field; 
●    Minimum 12 years in conservation delivery, program management, monitoring and evaluation, fund raising and risk management in the non-for profit sector  
●    Prior leadership roles at country and regional office levels managing multi-disciplinary departments and portfolios will be an added advantage.  

Required Skills and Competencies  
●    Ability to recommend and implement strategies and provide solutions which benefit both the department and organization. 
●    Leadership  and  communication  skills,  coupled  with  diplomacy,  numeracy,  and business acumen.   
●    Proven  interpersonal  and  people-management  skills,  complimented  by  excellent written and spoken English 
●    Strong  conservation  science  background  including  in  monitoring  and  evaluation processes and measuring conservation impact; 
●    Fundraising  track  record  working  on  multi-million  dollar  transnational  project development; 
●    Proven  experience  of  setting  standards,  and  establishing  operating  policies  and  procedures, preferably in a project or programme management context. 
●    Demonstrated ability to establish and maintain clear lines of communication within a  wide network of contacts is necessary 
●    Good appreciation of organizational and cultural aspects of effective accountability frameworks, including performance management techniques; 
●    Ability to work and communicate effectively with a broad spectrum of individuals within a broad range of cultural environments and at all levels 
●    Strong influencing, advisory and coaching skills; 
●    Flexible, resilient and able to find pragmatic solutions where resource limitations exist.  
●    Able to take a strategic, ‘big picture’ view, making connections between individual issues for the purpose of sharing knowledge, experience and recommendations across the wider organization   
●    Identifies with the values of the WWF organization, Courage, Integrity, Respect & Collaboration 
●    Demonstrates WWF behaviors in ways of working: strive for impact, listen deeply, collaborate openly and innovate fearlessly. 
●    Adheres to WWF’s brand characteristics, which are: Knowledgeable, Optimistic, Determined and Engaging. 
Working Relationships: 

Internal – Country Management Teams, Country Offices Leadership Team, Regional Director and Teams, Global & Regional Conservation Team, Policy and Partnership Team, QA Planning and Performance Team, Safeguards Team, Risk Team, Resource  Mobilisation Team, Practice core teams, NO management,  
External - Interacts with donors, partners, representatives, consultants and field offices  as required in fulfilment of duties 
Upload  your covering letter and CV as one file on LinkedIn. We will not accept applications without CV and Covering Letter.

Deadline for applications: by 16 May 2021.

Work permit restrictions may apply. 
WWF is an equal opportunity employer and committed to having a diverse workforce.