Specialist, Network Communications

Posted on 04 August 2022

Location, Singapore preferred, other locations considered

Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.

All around the world, people are waking up to the deepening crisis of nature loss. A growing realization that nature is our life-support system. And that nobody will be spared from the impacts of its loss. Here at WWF, we are helping to tackle this enormous global challenge.

Our people come from hugely diverse backgrounds and with a variety of expertise, ranging from HR and finance to advocacy and conservation science. We welcome applications from anyone who believes they can help us create a better future for people and wildlife.

What we do

We are an independent conservation organization, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, we are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, we seek to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.


Location: Singapore preferred.

Work percentage: 100%

Contract: On-going





Mission of the Department:



  • To ensure a coherent ‘One WWF, One Voice’ by integrating and supporting the communications, media and brand functions across the network (Practices, NOs and POs);
  • To engage audiences across the globe to accelerate conservation impact, influence decision makers and to build the WWF brand;
  • To facilitate and coordinate the development and alignment to a global brand, media and communications strategy;
  • To provide a Centre of Excellence to the Network and convene the Communications Community in terms of communications practice, media (digital, broadcast, print), coordination across Practices, techniques, platforms and internal communications;
  • To provide common technology platforms Network-wide to enable communication with key audiences.



Major Functions:


  • Manages global internal communications for WWF by building effective relationships with relevant staff, offices, programmes, Practices, Global Initiatives, Campaigns, and global Functional communities across the entire Network;
  • Leads and champions a stronger culture of internal communications for the global Network, by example and through expert guidance, advice, and support, in order to: increase internal engagement, foster a global WWF community with equal line of sight on achievements, successes, and lessons learned;
  • Develops and drives implementation of strategies, processes, procedures, and products to streamline internal communications flow across the global Network;
  • Manages and maintains internal communications channels and platforms, including identifying or recommending new and innovative tools and partnerships to address internal communications needs;
  • Regularly reviews, monitors, and reports internal communications metrics (OneWWF, Workplace, Mailchimp, etc.);
  • Builds internal communications capacity globally by sharing best practices and providing guidance, advice, support, and where possible, training to relevant staff, offices, programmes or global Practice communities;
  • Provides internal communications support to offices, Practices, Global Initiatives, global Functional communities;
  • Raises the profile of the WWF Director General and President internally;
  • Covers extensively key internal and external events and campaigns for internal audiences through multimedia updates (written, photography, videography);
  • Produces, curates, gathers, and disseminates globally-relevant content, communications products, assets, and multimedia materials for the global Network;
  • Writes and produces internal communications stories;
  • Cultivates and manages relevant external partnerships to enhance internal communications;
  • Provides overall support to the Head of Network Communications.



Major Duties and Responsibilities:


  • With the Head of Network Communications, develop, implement, and measure an overall internal communications strategy in line with the Communications & Marketing Division’s yearly goals and objectives and in consultation with relevant Unit Heads, Practices and the DG’s office;
  • Produce, curate, gather, and disseminate globally-relevant content (inform, inspire, build capacity) for the WWF Network, in a timely manner, using internal communications tools and platforms (Workplace, OneWWF, Mailchimp);
  • Manage, maintain, and measure the use of internal communications tools and platforms such as Workplace and OneWWF, ensuring its uptake among all staff and Network Leaders;
  • Gate keep WWF Network News on Workplace, ensuring quality of content, and being mindful of frequency and timings;
  • Produce and disseminate Network news and announcements on OneWWF using Google Pages;
  • Manage and maintain Network Communications team’s Google Site (under the Communications & Marketing Division Google Site);
  • Maintain and manage content on the OneWWF homepage;
  • Produce and disseminate original Network Communications content –Together Possible stories – with support from relevant staff, offices, programmes or Practices, to highlight achievements, successes, and lessons learned;
  • Repurpose external content for internal audiences;
  • Lead the development and dissemination of internal stories for Conservation Pulse, working with relevant teams;
  • Produce and disseminate internal updates for key internal and external events and campaigns in the form of summaries, photos, and or videos;
  • Manage administrative requirements for vendors, suppliers, and partners, ensuring timely submission and settlement of quotations and invoices in accordance with available budget;
  • Support the production and dissemination of regular leadership communications (e.g. Network Leaders’ Update, New Deal newsletter, All-Staff Update), including scheduled and or ad hoc Network Announcements (e.g. new CEOs, new internal policies, crisis communications, etc.);
  • Conduct training, webinars, coaching sessions on internal communications, as needed, for relevant staff, offices, programmes and Practice communities.



Required Qualifications:


  • University Degree in communications, PR, journalism or related subject;
  • At least 5 years’ relevant professional experience in journalism, PR, or organisational communications.



Required Skills and Competencies:


  • Ability to deliver multiple simultaneous projects;
  • Articulate, creative, passionate, flexible and tenacious;
  • Absolute discretion, tact, diplomacy and negotiation skills;
  • Excellent written and spoken English – other languages an advantage;
  • Experience in conservation and environmental issues;
  • Video production and editing skills an advantage;
  • Photography skills an advantage;
  • Ability to work as part of a team in a multicultural environment;
  • Adheres to WWF’s values, which are: Respect, Integrity, Collaboration, Courage.




Working Relationships:


Internal - Works closely with Business owners at WWF International and in the network.

External - Liaise with external vendors when needed.


This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.


How to apply


***Please Read carefully ***


Please make sure to upload a single PDF document with your updated CV and Cover Letter.


Applications deadline: 12 August 2022


Please email your single PDF document (resume & cover letter)

to hr@wwf.sg.


Kindly note work permit restrictions apply and that only shortlisted candidates will be contacted.


WWF is an equal opportunity employer and committed to having a diverse workforce.