Global Fundraising Specialist, Individual Giving | WWF

Global Fundraising Specialist, Individual Giving

Posted on
21 December 2017
WWF launched a new strategy that harnesses the strengths of the WWF network in a shared vision, focussing on six major goals - water, wildlife, the ocean, climate and energy, forests, and food – and three key drivers of environmental problems – markets, finance and governance.

To support our ambitious new strategy, we are developing a global resource mobilisation strategy to scale up our efforts around our goals and to maximising the potential of our regions and offices across different income channels. A small global team, the Global Development Centre, supports the WWF Network to grow income from individuals (small, mid and major) sustainably.


Flexible, at any WWF office within 4-5 hours timezone difference to CET.

About the Global Development Centre (GDC)

The Global Development Centre is a small team of global fundraising specialists that support the development of individual fundraising programmes for WWF globally. Our mission is a WWF Global Network that generates increasing and sustainable membership, mid-level and major philanthropic income from private sources to help fulfil WWF’s conservation goals. GDC invests, advises, builds capacity, supports strategic planning, mentors and provides hands-on support, and drives collaboration across teams and borders. We work in coordination with other teams, including International Philanthropy, Public Sector Partnerships (PSP), Corporate Relations, Digital and Brand, Campaigns and regional fundraising teams.

The Role:

Help WWF offices worldwide engage with donors and help achieve ambitious income targets. Provide technical expertise and strategic advice on existing and new supporter fundraising programmes to WWF offices globally, as well as monitors performance of programmes, shares learn-ing and ensures WWF stays on top of developments in order to maximise our capacity to generate income. Contribute to initiatives to ensure we continually raise the bar and maximise income potential on WWF fundraising performance.

Main responsibilities:

  • Help assigned WWF offices to assess their fundraising market and develop sustainable multichannel individual fundraising strategies.
  • Set-up, support strengthen and monitor multichannel individual fundraising programs (digital/online is your main priority, but your role will also include face-to-face, drtv etc) for assigned WWF offices (with a focus on Latin America);
  • Financial forecasting / monitoring - supporting financial fundraising forecasts for various offices and channels;
  • Advise on optimisation of channels, including offline (F2F, DRTV, events) and digital channels integration , search engine marketing and optimisation, mobile fundraising, email-fundraising and social networking such as Facebook/(re)targeting and segmentation;
  • Managing complex projects with a variety of programs for several different WWF offices;
  • Create and manage a thorough and regularly updated reporting/benchmarking system which tracks market trends and innovations in digital fundraising/marketing, as well as the existing digital habits within WWF to map out potential to maximise digital fundraising opportunities.
  • Skill-sharing and best practice sharing network wide (workshops, knowledge centre) virtually and on location, including organising these workshops and conferences;
  • Advise fundraiser colleagues at various levels up to CEO on fundraising development;
  • Support the GDC’s knowledge management by pro-actively gathering and dispersing of information regarding WWF activities in individual fundraising giving worldwide as well as identifying market trends globally;
  • Work with the International Digital team on wider digital developments that could improve fundraising capabilities of WWF offices;
  • Working mostly virtually but there is travelling required to WWF offices

Required Qualifications, Skills and Competencies

  • Degree in Fundraising, Marketing, Communications or equivalent experience
  • 5+ years in fundraising at least part of that time in digital fundraising
  • within that the ideal candidate would have lead a complex private individual fundraising operations, with multi-channel operations, or at least developed or managed operationally 2 main fundraising channels (F2F, TM, DM, DRTV), preferably in a multi-channel environment
  • At least 1 year line management experience
  • Experience of developing and managing fundraising strategies and initiatives.
  • Outstanding project management skills coupled with good knowledge of CRM and customer insight systems;.
  • Ability to comfortably commissioning technical fundraising market research projects as well as monitor and evaluate effectiveness, delivering training, coaching and mentoring;
  • Proven knowledge of working with different regional markets; of managing complex fundraising programs and agency management; The ideal candidate has experience in working with people while not physically being in the same space
  • Strong knowledge of digital fundraising and at least one other fundraising channel (F2F, DRTV, Telemarketing, Retention)
  • Able to take Initiative and be self-motivated and efficient;
  • The ideal candidate is an inspiring presenter, coach and leader Proactive, energetic personality, able and enthusiastic about working within an international mostly virtual team;
  • Ability to communicate and work/negotiate at all levels and effective problem-solver.
  • The ideal candidate has strong networking and negotiating skills. Ideal candidate has a network of fundraising experts of other charities and agencies and knows global lead experts of his area of expertise
  • Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; The ideal candidate has experience in working with people while not physically being in the same space
  • Experience of working with at least one international NGO (internal decision making, funding and budgeting processes) ;
  • Passionate about environmental issues;
  • Flexibility in terms of travelling and working hours (working with colleagues in different time zones;
  • Demonstrates WWF behaviours in way of working: Strive for Impact, Listen Deeply, Collaborate Openly, Innovate Fearlessly;
  • Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined and Engaging.

How to apply? 

Upload your covering letter and CV on Linkedin. We will only accept applications with a Covering Letter and CV saved together as one file. Please read the instructions carefully before applying.

Deadline for applications: 14th January 2018

Work permit restrictions may apply.WWF is an equal opportunity employer and committed to having a diverse workforce.
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