Human Resources Officer, WWF Thailand

Posted on 10 October 2012  | 
 WWF Greater Mekong Programme


Position title: Human Resources Officer, WWF Thailand

Directly reports to: Human Resources Manager, WWF Thailand

Technically reports to: N/A

Supervises: N/A

Technically supervises: N/A

Location: Bangkok, Thailand


WWF has a long established presence in the Mekong region, starting in Vietnam in 1990. Since then, WWF operations have grown to four Country offices based in Cambodia (Phnom Penh), Laos (Vientiane), Thailand (Bangkok) & Vietnam (Hanoi), including a Regional team in the Hanoi, Vientiane and Bangkok offices. The ‘Greater Mekong Programme Office’ was officially formed in November 2005 merging WWF Indochina (Cambodia, Laos, Vietnam) and WWF Thailand. In order to be relevant with partners at provincial levels and deliver conservation results in landscapes, GMPO has also developed 20 field offices across the 4 countries and 6 landscapes.

Following a strong track record of conservation delivery over the last 20 years, WWF has established both the credibility and presence to deliver conservation impact at all levels from provincial, to national to regional.

WWF Greater Mekong Programme Office has embarked on new strategic plan FY11-FY15. The new strategic plan outlines changes in the way WWF GMPO operates, both in conservation and operation aspects.

Major Function
The Human Resources Officer supports the Human Resources Manager in the provision of a high quality and professional human resources service through the effective administration of human resources system, policies and procedures including recruitment and selection, compensation and benefits, health and safety, training and development, etc.

Major Responsibilities
System, Policies and Procedures Administration

Provide inputs to the development, review and update of all necessary GMP human resources system, policies and procedures to ensure all changes in the country and in local labour laws and regulations are reflected

Provide support to the HR Manager in the planning and organisation of the effective communications of all human resources policies and procedures to all staff

Administer all HR policies and procedures to ensure they are followed by managers and staff

Action Plan Development and Implementation

Provide inputs and supports to the development, implementation, review and update of the human resources (HR) action plan in Thailand

Assist in the development, monitoring, review and update of HR activity work plans

People Management and Organisation Development

Involve in the recruitment and selection of staff at lower grades upon the appointment by the HR Manager to ensure the compliance of recruitment and selection policies and procedures

Provide administration service in the recruitment and selection of all staff at country programmes and of regional staff conducted at country programmes

Assist in the coordination of the orientation and logistic arrangement for new staff to ensure that new staff receive adequate information about the organization and its systems, policies and procedures and facilitation to get along with colleagues and new working environment

Provide orientation, reorientation, and training to all staff on HR procedures when required

Support managers and staff in performance appraisal when required and summarize the development plans of all staff to serve the training needs analysis of the WWF (Country) and development of annual training plan

Regularly collect information of internal and external training programmes and keep manager and staff informed of the programmes

Arrange logistics and coordinate relevant training programmes for all staff based on the approved training plan, conduct analysis of training evaluation and feedback to control the quality of training service providers

Maintain an awareness of staff comments and any complaints to identify any areas that may need development of improvement

Monitoring and Evaluation, Reporting

Provide support to the monitoring and evaluation of human resources

Provide support to the HR Manager in preparing reports to regional office and Government when required

Other Technical Specifics

Provide technical guidance and support to managers and staff on human resources matters to ensure the compliance with HR system, policies, procedures, and legal requirements

Assist in the development and monitoring of annual HR budget

Provide administration services in HR aspects including compensations and benefits, health and safety, security, contract management, monitoring of staff leave plans, filing, correspondence, staff separation, etc. to ensure these are implemented effectively

Prepare payroll calculation and follow up with Finance Function to ensure accurate and timely payment of salaries and benefits

Act as focal person to work with Tax Department, local organisation/authorities (i.e. DIPSERCO, PACCOM), and insurance company on staff registration, staff monthly tax declaration, annual tax finalization, and other social obligations in compliance with local law, insurance matters, staff departure, etc.

Work with the Health and Safety Focal Point Person to inspect office building and premises and report any areas requiring maintenance or repair

Maintain up-to-date records related to HRM including HR database, payroll, personnel files, lists of training and HR service providers, lists of jobs and vacancies within the organisation, reference library of employment law information, etc., to comply with statutory regulations and for the effective management of human resources, and ensure that the data is accurate and kept in private and confidential principles

Coordinate with Admin Function to organise office social events such as visiting sick people, new baby born, funerals, staff retreat, team building, etc.

Provide support to the annual HR audit from WWF International, regional office, and support HR Manager in the internal audit of the project offices

Maintain an awareness of developments and up-to-date knowledge of the human resources management and employment legislation


Actively participate in GMPO HR meeting and workshop

Establish and maintain effective formal and informal links with suppliers, service providers, agencies to ensure that the organisation is providing the appropriate range and quality of services

Maintain good working relationships with insurers and other relevant authorities to ensure that the organisation’s interests are safeguarded and a safe and healthy working environment is maintained

This JD covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Working Relationships
WWF GMP: Interact with HR teams at regional office and other country programmes. Engage with and support WWF Thailand staff.
WWF Network: N/A
Interact with focal person of Tax Department, local organisations/authorities, insurance companies, service providers, consultants. Engage with other organisations, HR professionals on HR systems and practices for learning and sharing

Education and Qualification
Bachelor’s degree in Human Resources Management, Organisation Development, Business Management, Business Administration, or in relevant fields
Knowledge of local laws and regulations on labour, health and safety in Thailand
Good understanding of HR practices in NGO in Thailand
Basic knowledge of environmental and conservation issues in Thailand is an advantage
3 years of practical experience in human resources administration
Experience in monitoring the compliance of HR system, policies and procedures, preferably in the context of an international organisation
Experience of working in multi-cultural environment is an advantage
General Skill
Presentation and communications
Fluency in written and spoken English and native language
Proficiency in MS Office
Negotiation is preferred
Technical Skill
Organisation, time management, facilitation, and coordination
Organisational awareness and service orientation
Proficiency in HRIS is preferred
Working under pressure and towards tight deadline
Travelling to the provinces and work overtime if required
Working with people from diverse backgrounds
Working on own initiative with minimum supervision and staying on task

WWF's Mission and Values
It is part of every staff member's terms of reference to contribute to WWF's mission:
WWF’s Mission is to stop the degradation of the planet's natural environment and to build a future in which humans live in harmony with nature, by:

- conserving the world's biological diversity

- ensuring that the use of renewable natural resources is sustainable

- reducing pollution and wasteful consumption.

It is also part of every staff member's terms of reference to embody WWF's values, which are: Passionate and Optimistic, Challenging and Inspiring, Credible and Accountable, Persevering and Delivering Results.

Salary Range: THB25,000 B. – 35,000 per month (Gross) depends on qualification, experience and competencies.

Interested applicant can send your application letter, updated profile to by 28 February 2013

Only shortlisted will be notified.

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